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Infection Control

Each year we at the Mill update our Infection Control Statement. It is vital to us as a Health Organisation to ensure that our patients not only receive excellent care, but that it is received in a place safe from the risk of infection. It is of the utmost important to us to keep our patients safe and regular reviews of our Infection Control Practices helps us to maintain our high standards of care.

There have been several changes this year, since an independent waste audit last summer, and we hope to continue to improve the status of our infection control throughout the year. One change which has been made in the hope of making such an improvement is additional security measures being implemented around our generated waste and implementation of disposable privacy curtains.

The Full statement can be read by following the link below

Annual Statement 2017

One of the key alterations made last year was that we would no longer be having toys in our waiting rooms for children to play with. Unfortunately, they pose a high enough risk of infection that it has been decided to remove them for the safety of the children.

We politely request that parents now supply their children with some of their own entertainment/ toys to occupy them in the waiting room. This is in the best interests of the children that visit our practice, all the same, we apologise for the inconvenience it may cause.

Copied below is the full Infection Control Statement 2016 for The Mill Medical Practice, if you would prefer to read a downloadable copy, please click the following link:

Annual Infection Control Statement 2016

The Mill Medical Practice

Annual statement March 2017


The Mill’s Medical Practice infection control lead is Melisa Payne (Practice Nurse)  She is supported by Dr Steve Simons (Partner GP) Louise Bowers (Practice Manager) and Cormac Hoare (IT and Facilities Coordinator)


Infection control and cleanliness is a fundamental factor for all staff working at The Practice. This is to ensure that patients, visitors and staff remain safe and protected at all times. Effective prevention and infection control is utilised daily and applied consistently by all members of staff.

This annual statement will be updated each year in March. It will include some of the following areas.

  • Incidents involving transmission of infection and action taken.
  • Annual infection control audit and actions taken following this.
  • Risk assessments and policies
  • Details of staff training in prevention of infection control.
  • Infection control advice to patients.

Transmission of infection

There have been no incidents of infection due to transmission reported to date. Chronic infected wounds have been isolated and no transmission to other patients has occurred. This was achieved by following microbiology guidance, appropriate use of oral antibiotics and antimicrobial dressings. In addition, strict aseptic techniques are adhered to by medical staff and decontamination of work areas are cleaned as per policy.

The members of the infection control team work very closely with contracted cleaners to ensure the building is kept to the appropriate high standard. Excellent communication and meetings with the manager of the contracting cleaning company, ensure this process runs effectively.

In house Audits

Two audits were carried out last year by Melisa Payne. These were to audit all clinical rooms to ensure that they were maintained to a high standard of infection control and all policies of waste management are maintained to a high level.


Minor surgery

Dr Steve Simons is responsible for minor surgery here at The Practice. He audits all procedures for possible post-operative complications/ infections.

He also audited the treatment room, where he performs minor operations and is satisfied that it is maintained to a high standard.

This room is cleaned prior to operations and this is logged whenever used.


Care Quality commission (CQC) Inspection 12.4.2016

The Mill had its first comprehensive, regulatory inspection in April 2016 by The CQC. This is to ensure standards are of a high standard as part of The Health and Social Care Act 2008. Infection control is a fundamental part of The Health and Social Care Act 2008. We were delighted with the result we received, which was outstanding. 


External Audit

In addition, The Practice was also routinely audited by Kent and Medway NHS facilities last year. This is a professional and experienced NHS service provider which audits NHS establishments in the South East to ensure they are providing exceptional cleaning; waste management to ensure an excellent environment is maintained for patients, staff and visitors.

This service provider have suggested some improvements to add to our infection control and waste management which the infection control team are working on together to improve our services.

Risk assessments and policies

Risk assessments and policies are regularly updated to minimise the risk of infection and transmission to ensure the safety of patients, visitors and staff. Action and implementation has been carried out where necessary.

Cleaning specifications and frequency.

The Mill has contracted cleaners which we closely monitor. Rooms are cleaned according to their usage/ purpose and cleaned appropriately as per policy. The contracted cleaners work exceptionally well here at ThePracticel. We have had meetings with the contractors manager to ensure our needs here are met.

All equipment used by medical staff is either single use or cleaned regularly after patient usage. Cleaning logs are recoded for many items of equipment that has a risk of transmission.


 We encourage parents to bring in their own toys and books to entertain their children.


All clinical rooms now have disposable curtains to reduce risk of infection transmission. Depending on location, these are changed every 6-12 months or when visibly soiled.

Modesty blankets have been removed. All medical staff use disposable couch roll for this purpose.

Staff Training

 All staff are trained yearly on prevention and control of infection in general practice. New staff are trained as part of their induction and then annually.

The infection control team meet regularly for meetings to ensure we are providing the best practice in terms of infection control and prevention to patients, visitors and staff.


Possible contagious patients who pose a risk of transmitting infection to others are isolated in a designated isolation room on the ground floor if attending the surgery.

Full personal protective equipment is readily available to staff if required for possible transmittable infections such as Ebola.

Patients have access to alcohol gel in all areas to reduce the risk of transmission of infection.

Policies and protocols

Protocols and policies are currently updated as advice changes and are subsequently distributed to all members of staff via emails or accessible on The Practice computer system.


Melisa Payne

Practice Nurse

Lead Infection Nurse

March 2017





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