Catteshall MillCatteshall RoadGodalmingSurrey, GU7 1JWTel: 01483 239903
By appointment with a practice nurse. All women aged 25 - 49 will be offered a smear test at least every three years and women aged 50 - 64 every five years. For the over 65s, screening will only be offered to those who have not been screened since age 50 or who have had recent abnormal tests. The test can be carried out by one of our practice nurses or by your own doctor. YOU MUST HAVE RECEIVED A LETTER FROM THE PRIMARY CARE AGENCY TO BOOK AN APPOINTMENT.
Family Planning and Women’s Health
We offer a full range of contraceptive services including IUCD fitting. Appointments are available in our family planning clinic which normally operates on Monday afternoons or by seeing one of our trained doctor's Dr Clark, Dr Dalton, Dr Summersgill or Dr Kacker.
The midwives working at the practice are part of the Royal Surrey County Hospital midwifery team and hold antenatal clinics at the practice. The doctors and midwives provide full antenatal and postnatal care. You may see your GP or midwife from early on in your pregnancy to discuss your health and choices for your care. Please make a 'booking' appointment with the midwife at nine weeks of pregnancy who will continue your care throughout your pregnancy.
Adult Immunisations - by appointment
We offer a full range of immunisations by appointment with our practice nurse. We do not normally provide immunisations required for occupational reasons as these are best provided as part of a company’s occupational health policy. However, we will provide an immunisation service for companies provided this has been agreed in writing.
Flu and Pneumococcal Vaccinations
We recommend an influenza vaccination for the over 65s and patients with chronic heart, lung, liver or kidney disease, diabetes or asthma, carers and residents of nursing/rest homes. For details of clinics, please contact reception at the end of September, for details of our annual Flu Clinic Saturday.
We also recommend pneumococcal vaccination for prevention against a common form of pneumonia for the over 65s and patients with chronic heart, lung or kidney disease, diabetes or asthma. This can also be given at our annual Flu Clinic Saturday.
We provide a range of minor surgical procedures. These include removal of lumps, joint injection and cryotherapy (freezing) for skin problems. There is a weekly minor surgical list carried out in our modern treatment room. Please book an appointment with Dr Steve Simons for an assessment.
Our practice nurses do not provide a full minor injuries service, although they are able to carry out an initial assessment and treatment where appropriate, but only for our own patients. There is, however, a Minor Injuries Unit at Haslemere Hospital (open 09:00 - 17:00 Monday to Friday).
Chronic Disease management - by appointment
We recommend that patients with conditions such as COPD (including asthma), diabetes, coronary heart disease, epilepsy and hypertension should be seen at regular intervals by either their own doctor or one of our specialist practice nurses. Patients will be invited to attend review appointments for these conditions.
Health Checks - by appointment
If you have not seen a GP within the last three years, you can ask to have this check-up with our practice nurse. General assessment of your lifestyle and advice about healthy living is carried out by our practice nurse, with follow-up clinics for high blood pressure, diet/weight control and smoking/alcohol habit.
Over 75s - By appointment
Patients over 75 who have not been seen in the last 12 months can ask for an annual health check which is carried out either by your own doctor or by a practice nurse.
The Practice is now able to offer FREE NHS HEALTH CHECKS. These checks are for patients of the Practice aged 40-74 years (inclusive) and with no history of:
The check will include a blood pressure test, screening for Diabetes and a fingerprick test for Cholesterol. To book your Health Check with one of our Practice Nurses, please phone the Surgery on 01483 239903.
Travel Advice and Immunisations
Travel advice and immunisations can be obtained by booking a 20 minute appointment (per person) with one of the Practice Nurses.
Please make your appointment to discuss your travel requirements at least EIGHT WEEKS before you intend to travel.
Some travel vaccines are ordered on a private prescription eg Malaria and these incur a charge over and above the normal prescription charge. This is because not all travel vaccinations are included in the services provided by the NHS.
Malaria charge - £10 per prescription (as of the 1st June 2014)
Travel Advice Leaflet
Travel Health Advice Leaflet
There is further information about countries and vaccinations required on the links below
Travelling in Europe
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
Child Health and Immunisation
The health visitors hold a baby clinic every 2nd and 4th Tuesday of the month between 10:00 – 12:00 for weighing and general advice.
2 months: Diptheria/Tetanus/Whooping Cough/Polio and Hib (Combined injection) Meningitis B
Pneumoccal conjugate vaccine (Separate injection)
Rotavirus - 1st dose (Oral administration)
3 months: Diptheria/Tetanus/Whooping Cough/Polio and Hib - 2nd dose (Combined injection)
Meningitis B- 2nd dose
Rotavirus - 2nd dose (Oral administration)
4 months: Diptheria/Tetanus/Whooping Cough/Polio and Hib - 3rd dose (Combined injection)
Pneumococcal conjugate vaccine - 2nd dose (Separate injection)
12 months: Hib and Meningitis booster - (Combined injection)
MMR vaccine (Measles, Mumps and Rubella) - (Combined injection)
Pneumococcal conjugate vaccine - 3rd dose (Separate injection)
Meningitis B- Booster
40 months: Diptheria/Tetanus/Whooping Cough and Polio - Pre-School booster (Combined injection)
MMR vaccine (Measles, Mumps and Rubella) - 2nd dose (All in one Injection)
13-18 years: Diptheria/Tetanus and Polio - Booster (Combined injection)
Meningitis C - Booster (Separate injection)
6 week checks by a GP. We will contact you with an appointment at the appropriate time for the six week check. We also offer booster diphtheria/tetanus/polio immunisation for school leavers by appointment with the practice nurses.
Some services provided are not covered under our contract with the NHS and therefore attract charges. Examples include the following:
The fees charged are based on the British Medical Association (BMA) suggested scales and our reception staff will be happy to advise you about them along with appointment availability.
Each year we at the Mill update our Infection Control Statement. It is vital to us as a Health Organisation to ensure that our patients not only receive excellent care, but that it is received in a place safe from the risk of infection. It is of the utmost important to us to keep our patients safe and regular reviews of our Infection Control Practices helps us to maintain our high standards of care.
The Mill Medical Practice
Annual statement March 2018
The Mill’s Medical Practice infection prevention lead is Melisa Payne (Practice Nurse) She is supported by Dr Steve Simons (Partner GP) Louise Bowers (Practice Manager) and Anna Long (IT and Facilities Coordinator)
Infection control and cleanliness is a fundamental factor for all staff working at The Practice. This is to ensure that patients, visitors and staff remain safe and protected at all times. Effective prevention and infection control is utilised daily and applied consistently by all members of staff.
This annual statement will be updated each year. It will include some of the following areas.
Transmission of infection
There have been no incidents of infection due to transmission reported to date. Chronic infected wounds have been isolated and no transmission to other patients has occurred. This was achieved by following microbiology guidance, appropriate use of oral antibiotics and antimicrobial dressings. In addition, strict techniques are adhered to by medical staff and decontamination of work areas are cleaned as per decontamination policy.
The members of the infection control team work very closely with contracted cleaners to ensure the building is kept to the appropriate high standard within NHS cleaning specifications. This is laid out in their contract, insuring they comply with the cleaning regulations specifically for Primary Care. Meetings with the manager of the contracting cleaning company, ensure this process runs effectively and any concerns are dealt with as they arise
In house Audits
A recent audit was carried out by Melisa Payne. This was to audit all clinical rooms to ensure that they were maintained to a high standard of infection control and waste disposal. This was also to confirm compliance with the Infection control and waste management policies. All clinical rooms are maintained to a high level of compliance and suggestions for improvement have been shared with staff. We are considering rubber covers for keyboards in clinical rooms to enhance our infection prevention programme yet further.
Dr Steve Simons is responsible for minor surgery here at The Practice. He audits all procedures for possible post-operative complications/ infections.
He also audited the treatment room, where he performs minor operations and is satisfied that it is maintained to a high standard.
This room is cleaned prior to operations and this is logged whenever used.
The Practice was also routinely audited by Kent and Medway NHS again this year. This is a professional and experienced NHS service provider which audits NHS establishments in the South East to ensure they are providing exceptional cleaning and waste management. This is to ensure a safe and clean environment is maintained for patients, visitors and staff.
Recommendations were given to us last year and acted upon immediately.The final report from the company this year was exceptionally complementary in the way compliance was maintained through training of staff, raising awareness and attention to detail.
Risk assessments and policies
Risk assessments and policies are regularly updated to minimise the risk of infection and transmission to ensure the safety of patients, visitors and staff. Action and implementation has been carried out where necessary.
Cleaning specifications and frequency
The Mill has contracted cleaners which we closely monitor. Rooms are cleaned according to their usage/ purpose and cleaned appropriately as per policy. The contracted cleaners work exceptionally well here at The Mill. They are audited by the company manager to guarantee stands are maintained. This is also inspected by the practice infection prevention team to ensure high standards are maintained.
All equipment used by medical staff is either single use or cleaned regularly after patient usage. Cleaning logs are recoded for many items of equipment that has patient contact and risk of transmission of potential infection.
The surgery carries out an annual independent Legionella Assessment and we carry out our own monthly temperature testing. Records are maintained for auditing purposes.
Our air conditioning company has advised that our air conditioning does not require testing for this disease as Legionella testing is only required for systems that have static water. With the equipment we have on site, condensate water is only produced when the systems are operating in cooling more and that water is disposed of on a continual basis either by gravity or condensate pump.
We encourage parents to bring in their own toys and books to entertain their children. We have removed all toys from the building.
All clinical rooms now have disposable curtains to reduce risk of infection transmission. Depending on location, these are changed every 6-12 months or when visibly soiled.
Modestly blankets have been removed. All medical staff use disposable couch roll for this purpose.
All staff are trained yearly on prevention and control of infection in general practice. New staff are trained as part of their induction and then annually.
The infection control team meet regularly for meetings to ensure we are providing the best practice in terms of infection control and prevention to patients, visitors and staff.
Melisa ( IP lead) has just attended a study day in London, specifically for Infection control in General Practice. It was encouraging to see the high standard of practice we already have implemented here and also new ideas to be implemented to improve our robust prevention programme.
Policies and protocols
Protocols and policies are currently updated as advice changes and are subsequently distributed to all members of staff via emails or accessible on The Practice computer system.
Possible contagious patients who pose a risk of transmitting infection to others are isolated in an isolation room on the ground floor if attending the surgery.
Full personal protective equipment is readily available to staff if required for possible transmittable infections such as Ebola.
An isolation room is always available if required and reception staff are aware of this policy and procedure.
Patients have access to alcohol gel in all areas to reduce the risk of transmission of infection.
As a Practice we ensure that all our clinical staff receive vaccinations for Hepatitis B, influenza, and MMR if required.
We work closely with Public Health England in vaccinating people at risk and also to ensure we adhere and advise patients on possible outbreaks.
We follow guidelines on child immunisations to protect the patient and also establish herd immunity. Invitations and recall are monitored closely
Lead Infection Prevention
Copied below are the full Infection Control Statements from 2018, 2017 and 2016 for The Mill Medical Practice. If you would prefer to read a downloadable copy, please click the following links:
Annual Statement 2018
Annual Statement 2017
Annual Infection Control Statement 2016
The Mill Medical Practice deemed "Outstanding" by CQC visit
The Care Quality Commission has been visiting Practices and other health care institutions recently to undertake assessments of their performance through multiple disciplines. We at the Mill recently underwent such an evaluation and have been awarded an overall "outstanding" rating!
Click here to read the CQC report.
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