You need to allow 48hrs for your repeat prescription requests to be actioned
New Patient Access & Proxy Capability
A new Patient Access service will be launching soon. The new version is designed to be more user friendly; simplifying registration and sign in, support for EPS pharmacy nominations and an all new self-service support site.
Proxy Capability will allow parents, carers and other users to act on behalf of another patient in order to book appointments, request repeat medication and where applicable, view their medical record.
Age Maturity will also be introduced as part of the proxy functionality, meaning a proxy account will be restricted when the patient they care for reaches the age of 11.
We will keep you informed of any updates.