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        Statement of Purpose - Our Mission Statement  -  We aspire to provide safe, high-quality, person-centred care, delivered with compassion, dignity and respect, through a combination of teamwork and professionalism, with a commitment to listen and improve.

Dr Colin Fleetcroft

It is with great sadness that the family announce the passing of Dr Colin Fleetcroft on the morning of Sunday 26th January. His passing comes after a long and difficult illness. He was much loved and will be greatly missed. If you would like to pass a message to the family please do so through The Mill.

The family will be arranging a memorial/fundraiser for Dr Fleetcroft in the summer, this will be open to all but the funeral will remain small. Details regarding the memorial will follow in due course. 

In the meantime, a few patients have enquired about making a donation, if you wish to make a donation in Dr Fleetcroft's name then the family would like for these to go to the Phyllis Tuckwell Hospice.


UK Chief Medical Officers are advising anyone who has travelled to mainland China, Hong Kong, Japan, Macau, Malaysia, Republic of Korea, Singapore, Taiwan or Thailand in the last 14 days and develops symtoms, however mild, must self-isolate at home and contact NHS 111 immediately. If you have been in contact with someone with a confirmed case of coronavirus please contact NHS 111.           Please DO NOT come in to the surgery. Please click following link for information.

Information about the Corona Virus



We have recently had a telephone review from CQC, and we are pleased to confirm that CQC still rate us as an outstanding practice.

Children's Flu

We now have Fluenz vaccine in stock. If your child has received a letter, please call the Surgery on 01483 239903 to book.


Prescription Delivery

You may be charged for prescription delivery. Please check with your Pharmacy


Extended Access appointments

Did you know that additional GP appointments are available on weekdays 6pm-8pm, Saturday 8am-3pm and Sunday 8am-1pm at Binscombe Medical Practice or Fairlands Medical Practice. Patients registered at The Mill are able to book these additional appointments. To book these appointments please call the Surgery on 01483 239903.

Automated Booking System

Patients now need to call on the phone number registered with us in order for the automated service to recognise their details when booking an appointment. If you are finding that it isn't working for you please feel free to check that we have up to date contact details for you.

Want to have your say about the Surgery?

We understand that it's difficult to be heard sometimes, that's why we are encouraging our patients to provide us with feedback, to let us know whether there is anything more that we can do to help.

Click on the link below to fill in the questionnaire online and submit it to us electronically (we do recommend using an up to date browser such as google chrome):

Electronic Questionnaire

Click on the document link below to download our GP Surgery Questionnaire, you can then print it off and fill it in before dropping it into us at the Practice.

Download Questionnaire (to print hard-copy)



Have your say to improve your care, click here and answer 3 short questions.You can also view previous feedback results.

(Site updated 18/02/2020)
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