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        Statement of Purpose - Our Mission Statement  -  We aspire to provide safe, high-quality, person-centred care, delivered with compassion, dignity and respect, through a combination of teamwork and professionalism, with a commitment to listen and improve.

Patient Information/Complaints

Practice booklet 

Parking at The Mill

Like most surgeries we are unable to provide sufficient car parking for all our patients. Primarily the car park is and always has been for the use of those patients who really are unable to walk either because they are disabled, infirm or generally unwell. 
We do ask our patients who are physically able to do so to take the healthy option and park off site. There is generous, inexpensive parking at the nearby car park on Meadrow (5 minute walk) or along Catteshall Road.  Please be considerate to the residents of the small residential roads that are close to the surgery.

If you do make use of the Car Park please only park in marked bays. In particular please do not park, even for brief periods, alongside the red and white barriers on the left as you enter the car park. The neighbouring land owner has right of access over this boundary .

The Mill Complaint Procedure 

Patient Complaint Form

Please click on the link below to see how we use your medical records and your rights to view your health records.

How we use your health records

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website