The Accessible Information Standard
The Accessible Information Standard is an NHS England initiative that tells organisations how to ensure that disabled patients and their carers receive information in formats that they can understand, as well as receiving appropriate support to help them to communicate. Such formats could include large print, braille or easy-read documents.
A disabled person is defined as “Persons with disabilities include those who have long-term physical, mental, intellectual or sensory impairments which in interaction with various barriers may hinder their full and effective participation in society on an equal basis with others.”
As a practice we will ask patients if they have any information or communication needs, and find out how best to meet their needs. This information will be recorded clearly and in a set way.
For more information on this aspect of the GP contract please click here to visit the dedicated NHS England webpage.